Shelter Attendant

Email resumes to Robert at [email protected]

The shelter attendant will provide guidance, support and encouragement to the women and children staying at the overnight shelter. The Attendant will maintain a structured and supportive environment while watching over guests to ensure a safe and welcoming atmosphere. The position is an overnight shift from 9 pm- 7 am Saturday through Tuesday.

Duties and Responsibilities

• Ensure a quiet and safe environment so guests can sleep comfortably.
• Help guests with any needs throughout the night.
• Enter guest records and notes into the staff log on the computer.
• Interact with guests to listen and offer encouragement.
• Clean and restock restrooms and common areas.
• Sort and organize donations
• Prepare breakfast.
• Help guests wake up, clean up bedding, and prepare for departure.
• Lead guests in devotional and prayer.

Qualifications

• Mature Christian woman actively living their faith through biblical principles
• Non-smoker who does not indulge in other substances; drugs, alcohol, etc.
• Passion for working with a diverse group of people
• Servant’s heart with a proven ability to work well within a team
• Comfortable and confident working with tense interactions to achieve a positive outcome
• Empathetic, yet discerning while working with the homeless and hurting population; seeks to see lives restored through Christ
• Unquestionable integrity and strength of character
• Proven ability to maintain confidentiality and display good judgment
• Minimum of 18 years of age
• Valid driver’s license with reliable transportation to and from work
• Commitment to honor TGM Statement of Faith
• Completion of application with acceptable background check and drug screen
• Commitment to work non-traditional hours

Knowledge and Skills Needed to Perform Effectively in this Position

• Sensitivity and compassion for the homeless, hurting and lower-income population.
• Understanding of how the Bible applies to real-life challenges and situations and comfortable referencing it when assisting others.
• Exceptional communication skills, both oral and written.
• Interviewing/assessment skills complemented by exceptional relationship building skills.
• Flexibility to change.
• Strong interpersonal skills.
• Manages time efficiently.
• Proven crisis management skills, maintaining a calm professional presence.
• Guest-focused and service oriented. Able to manage personal stress while being exposed to complex personalities, problems and needs.
• Complete respect for the privacy of others. Confidentiality is a must.
• Computer literate; Microsoft proficiency
• Must be able to communicate effectively in public and private settings. Bilingual (English-Spanish) is desirable, but not mandatory